Hola George and Salvador!
On behalf of Media Direct Productions, I had the privilege of partnering with Carlos Suarez and his team @ Inspire on the recent Labcorp GCM event at the Hilton Cancun.
I wanted to let you know how incredible Carlos has been – from the start of the project to the very end. His communication and follow through has been such a breath of fresh air. It’s not often we find local partners (especially with AV) that we know we can depend on and feel like they are truly an extension of our team. Carlos, Ronando, Eliseo, and the rest of the team were an exception! Carlos is a great leader, amazingly responsive, a person of goodwill, and an incredible production partner.
Under Carlos’s leadership, this team helped us create an unforgettable experience for our clients at Labcorp, and we couldn’t be prouder of what we were able to deliver with them. It’s not often that you hear of the “good” reviews, so I wanted to make sure I did that for Carlos and his awesome team. Because of them, I would be happy and comfortable recommending this property and team to our other clients for consideration when looking at properties to hold events.
Thank you for your partnership, and I hope you have a great day!
I have been meaning to take a moment and reach out to you. I can’t thank you enough for all you hard work and efforts to make our client’s President’s Club program a complete success. It was such an awesome experience working with Inspire Mexico. From the initial proposal phase, throughout the event planning process until the final execution, I knew I was in good hands.
We had the most stellar staff, many whom I had never met before and can’t wait to work with again in the future. I owe all the success to them! Your team’s creative vision, commitment to customer service and level of knowledge was unprecedented. They are true professionals and absolutely amazing at what they do! Thank you for all your hard work and for making it all happen!!
Our client’s President’s Club was one of the most successful incentive programs I’ve ever planned. Inspire was able to take our vision and bring it to life with their creative set design, video technology, scenic components, and unique entertainment. Starting from the moment guests arrived at our Welcome to Xcaret evening, you were able to transform a ballroom into the amazing world of Xcaret’s parks and immerse guests into the adventure waiting for them. Then to top it off, we ended with an epic Rumble in the Jungle outdoor dinner and concert event headlined by Flo Rida! As you know, finding adequate function space for the event was challenging, however Inspire turned a stone patio into an amazing Mayan Jungle experience including the elements of earth, fire, air and water. The event production and entertainment were top notch and you created an unbelievable immersive experience for our guests. It was truly a magical evening!
There is a reason Inspire Mexico has been a long-standing vendor of Next Level Performance over the years. Inspire is more than just a production company, they are an extended partner. Thank you for going above and beyond to bring our vision to life and achieve our overall goal in producing an amazing, once in a lifetime event. We look forward to partnering with you again.
Thank you again for the amazing décor and entertainment. Customers are still reaching out with “rave reviews” of this year’s program and the evening events are mentioned in every communication!
You are the best and I hope I have the opportunity to work with you again in the future 😊
We have worked with JSAV for many years and can easily say they deliver excellent service, consistently. Our Account Exec. is Francisco Rivas and he goes above and beyond to ensure that every detail is taken care of and that we have a successful show, every time. He is dedicated, capable and knowledgable and an all around pleasure to work with! JSAV is hands down, our preferred staging supplier wherever they’re located.
I got back to Portland, OR and just reflected on the GCM event from last week. I really wanted to send a heartfelt THANK YOU for making the last minute recording request to go so smooth. The team was always on time, professional, courteous, and they were flexible to adapt to the changes as needed. I really appreciate you being on top with the production schedule every day. I will for sure put a word out to the meeting planning community about how wonderful you and your team were. Regards, Cristina
I hope you are rested after our job, and have had a chance to breathe before your next one!
I wanted to let you know that it was a sincere pleasure to work with you and your team. You were responsive to our need to make set changes in the beginning, and from there on it was flawless. I work with crews all over the world, and this was one of the best experiences I’ve ever had. The crew was exceedingly professional and their attitudes were exemplary. I enjoyed working hard with them, and had some laughs with them too. It’s hard to ask for more that that!
JJ was a wonderful director, anticipating every need. Carolina was very strong, and everything I wanted in that position. Both of them were critical…and perfect. We had some audio issues, but I know Antonio was working to maximize the potential of the room. All the other members of the team were respectful, responsive, and reacted to the varying circumstances.
In terms of tech equipment, JSAV rocked it! The projection looked terrific, and we are looking at the footage now…and loving it.
I am grateful for you and the team you brought to the event. I’ll be in touch for other projects…either in your geographic domain, or for a recommendation around the globe.
(You will be getting an email from my husband/business partner, Ed, who is looking for a team in Houston)
With gratitude and respect,
Regarding Natura-Huichol | Awards Ceremony Nov 4 at Grand Velas Riviera Nayarit
“The production that you put on was the best we have ever had. We appreciate all the details you put into our show!”
JSAV is our go to AV vendor. They did a spectacular job for us during our event at Paradisus Playa del Carmen in April 2019 and we specifically requested them for The Grand at Moon Palace even though they were not the in house vendor. We like working with the same set of AV techs on site (David, Goyo) and it was a pleasure working with Alberto as our main point of contact.
You guys are fantastic and fastly becoming our favorite sound company in Cabo. I will make sure to recommend you guys more often.
Many thanks for all your hard work!
Hello Miguel and Dan,
Wow, what a success the last evening was, thanks to you.
The décor was magnificent, the theme perfect, the delivery outstanding. Everyone was blown away by the quality of this evening.
We can’t thank you enough for all you did to ensure our final night was a huge success. As you know, this wasn’t our first time with the JSAV team, so we knew we were in good hands, and you of course did not disappoint! The final evening was spectacular and you helped us create the ambiance and evening that we needed to end things on such a perfect note. We can’t thank you for your support throughout the entire process, and all of your sponsorship that went into the event. You helped us, the hotel and Cancun shine, and we know there will be a lot of business to come from this. We are lucky to have such strong partners with JSAV and look forward to being able to partner together again in the future.
Huge thank you, for all your effort and help on the project. Despite some challenging moments the end result has proved to be “The best show ever”.
Will you please thank all your crew for me who were true professionals, and great to work with. I will be sure to recommend JSAV to any of my industry colleagues working in your part of the world.
I just want to give my heartfelt thanks for a job well done. You always go above and beyond.Your tech team was courteous and professional Your equipment was top notch.You were on time with our production schedule at every event . I could not ask for anything more.You guys knocked it out of the park .I look forward to the next event.Thank you Thank you Thank you !!!!
A huge thank you to you and the crew for always doing just a great job. I love working with you. It’s so easy and you always do such a professional job. Thank you again for making this year’s event a huge success!
En efecto la calidad de tus servicios sobrepasaron nuestras expectativas, ustedes furon por mucho el mejor proveedor con el que tratamos dentro de la boda. Te agradezo enormemente el habernos ayudado a que nuestr boda fuera un éxito. Todos en el hotel (invitados y demas huespedes) comentaron la boda todo el fin de semana y lo mas importantes es que Denisse y yo la pasamos excelente, realmente disfrutamos nuestra boda. Si alguna vez vuelvo a organizar un evento en Los Cabos o se alguien que lo vaya a hacer, ten por seguro que te recomendarios y/o contrataremos como proveedor.
A pesar de haber llevado a cabo el evento en la playa la calidad del sonido fue excelente.
Una vez mas infinitas gracias por todo, quedamos 100% satisfechos.
I just wanted to follow up and tell you what a great job you and your team did for the … program.
From the very start, before we even got there, your service was exemplary and timely.
Upon arriving on site, your team was professional and diligent in ensuring everything was under control. The stage looked great and your Show Team deliver a great experience for our executives and attendees.
Please accept our sincerest appreciation. Every great team has a great leader and that person is you. I can’t say how much the client and our team appreciated all your extra efforts. You can tell a professional not simply by how well the show runs, but also on how they might handle a situation if it was too arise. You came through on all accounts!
Thank you once again for all your extra efforts and I truly look forward to working with you again in the not to distant future.
If you ever need a reference, please don’t hesitate to contact me.
I just wanted to express my gratitude for the excellent work your teams did on Marriott’s CALA Ops and IT Conference at the Cancun Marriott Hotel this past week. From the planning to the setup and throughout execution, everything went perfectly.
I heard numerous compliments from attendees on the look and execution.
After an all-night setup and late hours to get through rehearsals, the crew was always friendly, accommodating and technically great.
I’d like to thank by name my general session crew; Aldo, Sergio, Marvin and Bruno backstage, and Angel, Antonio, and Danny out front. Always hitting cues, making solid suggestions there to help.
I hope to get to work with you and your great staff in the future.”
I just wanted to send a note to say THANK YOU to you and your amazing team. It is hard enough doing productions in Australia, let alone the other side of the world in Mexico.It is such a delight to work with you and your team and you all worked seamlessly as a great extension of our own production team.
The technical expertise that each one of your team bought to this event helped make this “”The Best Ever”” Global Gathering for Flight Centre Limited. It truly is a feat to deliver world class production elements in a tin shed, in the middle of the jungle, not once but three times in a 24 hour period!
Please send on our heartfelt gratitude to all of your team that worked so tirelessly to make this event the best that it could be.
From the moment I made contact with Dan Lockwood the JSAV service culture was obvious and I never once question my decision to put the entire event in your hands. You are without doubt the very best Mexico has to offer in terms of Event Production.
Of course all of your crew deserve every accolade however in my mind Robert and Alberto deserve a special mention and of course Maythe was an absolute dynamo and we could not have done this event without her (I wonder if she wants to move to Australia!).Thank you again for making this a great experience for all involved. I hope we get to work together again one day.
I wanted to say thank you for the excellent service we received from you and your team. We work with many AV companies around the world, and your team was one of the best. The team went above and beyond to help us get our capture equipment deployed, and was there to help us test all our signals. All of the team members were a pleasure to work with, especially Aaron.
The success of our events is in the hands of our many vendors, and working with a team like yours enables that success to happen.
We look forward to working with you again next year.
En nombre de todos los que conformamos COLAC, expresamos nuestro sincero agradecimiento por los servicios prestados en la XV Convención Financiera Cooperativa Latinoamericana, que se realizó del 12 al 15 de septiembre en el hotel Paradisus Resort Cancún, en México.
Hacemos extensivo nuestro agradecimiento a todo el equipo de trabajo que demostró un arduo esfuerzo y una excelente organización, que contribuyeron para que la XV Convención fuera un éxito total.
Esperamos poder contar con ustedes en futuros eventos que efectuemos en Cancún.
Sin otro particular por el momento y hasta una próxima oportunidad.
From the first presentation JSAV made during my site visit to the Paradisus, to the post-conference wrap-up and final billing, this team provided professional support, creative input, and affordable technical solutions for our week-long program.
We made many changes, additions, and last-minute demands, and they were able to help us successfully provide a first-class experience for our attendees. The main stage set got rave reviews, particularly from my presenters.
Awards night Mystic Mayan set up was off the charts! But best of all, as the conference manager, the crew was amazing. Everyone was helpful. They knew just what to do, and never stressed. They helped presenters feel confident.
We had some tricky tech requests, like patching in a speaker from Texas via a live GoToMeeting feed – while another presenter was talking to him on stage. Worked beautifully. Moises and Tacho bent over backward for me. I would welcome the chance to work with them in the future at any time. I sincerely hope to do so. Thank you for everything.
We have returned from our recent sales conference and continue to receive exceptional reviews from attendees. I would like to thank and congratulate you and your teams for playing a key role in helping us create a first-class experience for our sales team. Your professionalism, creativity and ability to work within our desired budget provided us with a great sense of confidence throughout both the pre-planning and onsite execution of our Supply Chain Americas 6th Annual Sales Conference.
Please extend our gratitude and sincere appreciation for all of the efforts you and your team put forward to make our sales conference a success.
Thanks for everything you did for us. You were great to work with and truly did an amazing job for both of our events. They were both a serious wow and the video just blew everyone away. Appreciate your idea to shoot the final night – very thoughtful.
Would definitely welcome the opportunity to work together again and will let you know should an opportunity arise. Take care.
I do want to thank you and all of the techs that you brought from Cancun to Mexico City. It’s always nice to see familiar faces and especially faces that we enjoyed working with last year. I think you team did a great job with handling the late rehearsals, crazy production requirements and the changeover to Matute. Your team and our team blended into one big team and I think that showed in how the programs went. The client was really happy with everything and that is what matters most to all of us.
I look forward to the next time we work together and thank you and your team again for everything they did to make our program a success.
A very important area that really impressed me was the AV service – Jesus and his crew provided top quality AV services with equipment, expertise and willingness to assist with any need. AV services have the ability to make or break a conference, and in this case they certainly “made” it, doing first class work. Also of note is the service and hospitality received by all staff members..
Again, thank you for making our conference a worry free event and should our group plan to visit the Paradisus La Perla again, I would look forward to working with you.
Best personal regards,
Thank you so very much to you and your team.
Global DMC Partners 2016 was the most successful conference we had according to everyone. Our clients, partners and our entire staff was so impressed by the extraordinary quality and level of professionalism of the AV and Production that you and your staff provided during our very demanding conference.
As you remember, AV and Production were our biggest concerns. We had had some challenges with former conferences. So the pressure was up on us to find the right partner. Well we certainly did with you! Everything was perfect: from creativity to responsiveness and professionalism of your staff. Samuel was wonderful to work with too.
We want to work with you EACH AND EVERY TIME.
I look forward to working with you again hopefully on all of our future conferences.
I wanted to thank you and your team for all your work on our Cancun Connection. I received numerous comments from our guests that they liked how all the branding around the hotel matched all the handouts and the trip app, it really made the whole program come together to have such a cohesive look.
I appreciated all the creative ideas for our program, even if we did not do all of them! I think we had a nice balance of signage around the hotel to help direct all the guests and convey our program message.
Your team in the office did a great job coordinating all the final artwork files we sent in for the signage. And then the team at the hotel made sure they were all placed in the right spot on schedule.
Overall it went really well and I thank you for all your work on this program!
JSAV. Guillermo, Dario, Matias, you crushed it. The sound and precision at every event was spot on.
Your level of professionalism truly raised the game on any future weekends the other Guardsmen chapters put on. And believe me, you are a secret that we will not keep to ourselves.
You guys were outstanding in every way. Hats off to you!
I cannot thank you and your team enough for all your work on this wedding! It was a big success, and I know the band was very happy. They are looking forward to working with you all again at the US Health event later this year!
Everything looked wonderful, thank you for sending the photos! I will be able to show clients your work ????
Let’s stay in touch and I look forward to working with you and your team again!
“To whom it may concern,
In my role as Technical Producer for the Flight Centre event which was held in Cancun, Mexico, I had the pleasure of working with Hudson Barnes and his team at JSAV. JSAV were contracted to supply technical production for our 3 events. Each event comprised an attendance of over 3000 delegates.
JSAV were an absolute delight to work with. There wasn’t anything that wasn’t too much trouble and they combined a high level of technical ability with an equally high level of customer service. Every question was greeted with a smile and we were kept up to date with all detail every step of the way. Solutions were offered every time we encountered an obstacle.
The fact that we were in Australia dealing with a large event in Mexico, some 9000 miles away, made it important that our technical partner was able to deliver. From my point of view JSAV are a team of dedicated Technical Directors, technicians and operators that truly care about the seamless delivery of a production. Their collective technical expertise ensured that our events went off without a hitch.
I would be more than happy to speak directly on behalf of JSAV.
Muchas gracias, trabajar con ustedes fue un verdadero placer. Les reiteramos nuestro agradecimiento por su gran soporte y disposición en cada uno de los eventos que desarrollamos juntos.
De igual forma es una gran noticia que tengan presencia en Punta Cana donde se llevara a cabo la siguiente convención, en este momento estamos realizando varios trámites internos que debemos terminar para enfocar esfuerzos y un equipo a organizar el evento. Guardo sus contactos y tan pronto sea el momento sin duda nos ponemos en contacto
De antemano y nuevamente muy agradecidos por su colaboración
Just want to officially put it on record that JSAV Mexico is my favorite vendor!!
You guys are all just the coolest and competent.
Francisco is a joy to work with; and hit all the details of the Raine Retreat effortlessly (at least he made it seem that way).
He’s another gem and a great guy to have on our side.
“As I expressed many times during the works at CBMM’s stand at Formula-e in Mexico City, allow me to record my deepest gratitude for your excellent work, minimalistic quality, and prompt resolution of problems and last minute requests.
Passion? Yes! But, what impressed me the most was the harmony and the coordination among your team members in a fashion I’ve never witnessed in any other event I worked in Singapore, Japan, Brazil, Europe and USA! The other thing that surprised me was the way you Xavier handled all the unplanned last minute requests and delivered as it was predicted. Every member, some that I don’t even learned the name, contributed with demonstrated intelligence, common sense, and a sense of ownership and pride, I wouldn’t expect in any Latin country.
I want to say that all the technical problems I brought were solved with the highest interest and sincere effort by all of your people and you.
I want to thank very much Cesar, Luis, Sebastian, and Iran for their invaluable help and eagerness to deliver all my requests for help on the moment without hesitation, which made my container systems work despite all the technical difficulties I had. I could go on and on, but I finish this message to you and all your staff with stating that you are a world-class tiptop team, and can perform in any country and exceed any expectations.
I am looking forward to meeting and working with you all again!
I wanted to express my appreciation to you and the amazing team at JSAV. It was a long road but I believe the final outcome truly exceeded everyone’s expectations.
The quality of scenic, technology and staffing support was exceptional and I wish we could do it again – soon.
Mike was a joy to work with and his decorative solutions really elevated the award experience.
Thanks for sharing the great center stage photo and the drone shot.
All the best.
I am writing this letter to express our sincere appreciation and thanks for the March 3, 2017 production in the Grand Coral Ballroom at the Grand Fiesta Americana Coral Beach in Cancun. This event was the awards gala dinner for our client’s annual incentive trip and was, without a doubt, the most elaborate and ambitious production our organization has ever created for a single event. lt was executed masterfully and beautifully by your exception team!
When I first visited the hotel on a site inspection in November 2015, 1 was introduced to Christian Ochoa, who presented JSAV’s capabilities. Specifically, he showed me video mapping concepts, which I was immediately intrigued by. The idea stuck with me, and upon returning in August 2016 for a second site inspection with my colleague Stephanie Yarrow, we met with the team again, this time led by Hudson Barnes. Hud’s presentation was a slam dunk and we knew immediately JSAV was the right partner to take this program to the next level.
Throughout the next six months, Stephanie and I embarked on an adventure with the team, with Hud at the helm, as we discussed overall thematic concepts, music, live entertainment, and the logistics of putting what was to be a spectacular eye-popping event in the ballroom. Ultimately, we put our faith and trust completely in Hud and his fantastic team, letting them bring their vision of an underwater world to life. To say that the team exceeded our expectations would be an understatement. Words cannot convey the sensory experience they created for our 750 guests this evening. 1 was, quite literally, moved to tears upon watching the final production with our client the day before the event. Beautiful, magical, and special are only mild descriptors for this evening. As I said, there are no words …
Our production and design team included Said Martínez, Alex Pérez Quatly, Mike Thibodeau, Alex Mora, and their amazing “”boots on the ground”” crew: Sergio, Aldo, Antonio, Edgar, Ethil, and Cesar. They were true professionals!
The purpose of this program was to reward top performers and create memories that lasta lifetime. JSAV knocked it out of the park in all aspects. Working with JSAV was a sincere pleasure and I look forward to the next opportunity to partner with your first class team to create another unforgettable event.
Greetings from NY! On behalf of the PUIG team, thank you to you and your team for all your hard work and being able to pull together all our AV needs for our presentation this past Monday. Also, thanks for your flexibility on our rehearsal needs Sunday afternoon and evening.
You were an absolute pleasure to work with! Thanks for the BIG LED Screen!!
I was extremely pleased with the exceptional customer service and highly professional technical expertise of the entire J&S Audio Visual Mexico staff and crew during the RainSoft 2012 International Conference held at the Ritz Carlton, Cancun on May 4-5 of this year.
It was a remarkable effort by everyone on the JSAV team. Without their efforts (and patience) I’m not sure we would have been able to pull this show off. I was truly impressed with their willingness and ability to accommodate the many last minute client-requested changes. I would also like to recognize one particular JSAV crew person who’s name I unfortunately don’t remember. I will however always remember how he was able to figure out a way to rig a last minute 40 ft wide drape reveal using only pipe and drape and fishing line.
I hope I will have the opportunity to work with JSAV again, and I will not hesitate to recommend JSAV to any of my colleagues who may be taking shows to Mexico.
Por medio de la presente extiendo esta carta en agradecimiento a la compañía JSAV sucursal Puerto Vallarta, a todo el equipo operativo de la misma y en especial al Sr. Salvador Baca, el cual además de cumplir al 100% lo contratado y pactado, demostró su compromiso con nosotros y el cliente final, aclarando, apoyando y resolviendo toda situación para que los eventos fueran un éxito.
El cliente final quedo muy contento con todo el servicio, todo el equipo siempre estuve presente, así como el Sr. Baca líder de este proyecto. Lo cual nos dio la tranquilidad de contar con una persona la cual nos diera el apoyo necesario para peticiones de último momento.
Seguiremos trabajando de la mano con JSAV, teniendo de preferencia contar con la atención del Sr. Baca para futuros proyectos.
I’d like to take this opportunity to commend your Mexico team on their extraordinary efforts on our recent Summer of Sony Pictures event held in Cancun last month. The professionalism of Mike Thibodeau and Jens Hollich, under the leadership of Hudson Barnes, is unparalleled. Their commitment, creativity, passion, and pursuit of excellence is extraordinary by every measure.
We couldn’t be happier.
Thanks again for such superlative work.
I have run more than 120 medical meetings in the US, Latin America, Asia, Europe and Africa in the last few years.
The AV support that your team provided at this meeting was the best I have received at any meeting, anywhere in the world.
Your team did an exceptional job.
I would like to thank you as well for your excellent work during this event. All our expectations were reached, your set-up was extremely professional.
You highly contributed to the success of this event!
I would like to thank your team as well who was a real support during the event.
I look forward to working with you again.
Aprovecho para darte las gracias por el apoyo a la realización del evento, trabajamos en equipo excelentemente lo que es muy valioso para la realización de cada uno de nuestros proyectos y logramos hacer realidad lo que le vendimos al cliente.
Muchas gracias por el seguimiento puntual al evento previo, durante y posterior!
I hope you are having a great week! We wanted to thank you and your team for all of your help.
We really enjoyed all of the lighting, gobos and AV work.
Everything looked awesome!
The World Allergy Organization (WAO) would like to thank J&S and the entire team in Cancun for partnering with us during our XXII World Allergy Congress, 4-8 December, 2011 in Cancun, Mexico.
Thank you for your attention to detail and involvement with every step of the planning process. You met every request and challenge with professionalism, expertise, and a level of dedication that is not often seen from a non-profit annual meeting audiovisual company.
We knew that the audiovisual components of our meeting, from the 251 scientific sessions with almost 250 speakers, to the numerous social events, which included the Opening Ceremony, Welcome Reception, Committee Dinner, Presidential Dinner, and All-Congress Event, were in the most capable hands possible. You aligned yourself as a partner of
WAO, faced the challenges with us, not to mention brought top of the line talent, equipment, scenic elements, and customer service.
Please feel free to use this letter as my personal testimony and to share with future clients as you wish, as I would highly recommend anyone with an event or meeting in Cancun to work with you, and look forward to any future opportunities we will have to work together in the future.
All my best,
Thank you again for all of your efforts during our product premiere, without you and your staff I am sure it would have not been as nearly successful as it was.
It’s always a pleasure to work with incredible group of individuals.